If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged orders or missing items must be received within 24 hours (on business days) of receipt of package. In case following conditions are not met Raw Nutrition reserves the right to charge 15% restocking fee or refuse the return. – the items must be returned for refund or exchange within 15 days of original purchase – items and packaging must be received in new condition – the original manufacture’s packaging must not be damaged – packaging must include all original items and be unopened – return package must include copy the original invoice or sale receipt Before returning package you need to contact Raw Nutrition support for return label and instructions on your return. You can use phone number listed below or email email@example.com
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.